Frequently Asked Questions

Before you contact us...

See if your question is here:

I wasn't at the ceremony to accept my award. How do I get it?
Unclaimed awards will be available until May 11th on the Sunshine Coast or at Rackets & Runners in Vancouver, depending on which area you're from. (After May 11th, awards will be forfeited.) If you live further afield, we will mail your award if you request it and send postage.
See list of unclaimed draw prizes and winners — these are available for pick-up too.

I didn't pick up my race kit. How do I get my shirt?
After the race we will mail out any shirts not picked up, to those living outside the Lower Mainland and Sunshine Coast. (If your address has changed since you registered, be sure to let us know right away.) For those in the Lower Mainland or Sunshine Coast, unclaimed race kits will be available until May 11th on the Sunshine Coast or at Rackets & Runners in Vancouver, depending on which area you're from. After May 11th, race shirts will be forfeited.
I'd really like to get one of the race singlets. Can I order one now?
Sorry, it is now too late to order extra singlets for 2008.
I'm not sure what my finish time will be. Which start should I sign up for?
If you think you may finish over 3:15 but maybe slightly faster (down to 3:05), the early start is for you. However, if there's a reasonable chance you might finish much faster than 3:15 (e.g. 3:00 or less), you should definitely start with the main group at 9:00am. (The finish line/chip timing will remain open until 12:15, allowing for a 3:15 finish for the regular starters.)

Note that anyone in the early start arriving in Davis Bay before 10:30am (= 2.5 hour finish time) will be asked to step off the course and continue along the sidewalk (spectator area) to the finish line, then identify themselves to the early start results recorder. Or stop well before the finish line and wait off to the side until 10:30, then finish normally. This is so the top 3 men and women clearly finish first and the top group of runners have an unobstructed sprint to the line.
Can I walk the course?
Yes, walkers are welcome to sign up. Walkers start together at 8:00AM. Anyone projecting a finish time of 3hr 15min or more should also start at 8:00AM. There are no other official start times.
I'm already registered. How can I order a pasta dinner ticket / extra tickets?
You can use the separate online pasta dinner ticket order form.
Is there a gear check?
Yes, you may check your bag onto the school bus near the registration area on race morning and it will be transported to the finish line for you. Please do not check valuables. There is no charge for this service.
Are there showers and change facilities after the race?
Yes, there are change cubicles in the (heated) washroom building at Davis Bay beach. You can get a shower back in Gibsons at the public swimming pool.
How do I get back to the start after finishing?
We will provide school buses to transport runners back to the start area and the ferry from the finish, at no charge to race participants. Buses will leave as they fill up at the finish line, with one bus leaving in time to catch the 12:20 ferry. But stick around at least for the awards ceremony! The buses are scheduled to account for this.
Public transit is also available from Sechelt to Gibsons and Langdale, and runs approx. every hour from Sechelt. Cost $2.25 pp.
Can my non-running spouse/friend/companion travel on the buses you are providing?
Yes, they are welcome to travel with you from the ferry (same cost of $2.25 pp) and from the finish line back to the start. A $2 donation would be gratefully accepted at package pickup for each non-runner riding the bus from finish to start.
To get from the start to the finish while you are running, they will have to hitch a ride with another spectator or volunteer, or take public transit.
Is there enough room on the ferry for a lot of participants to travel at one time? Will it be full?
There is lots of room! The ferry from Horseshoe Bay to Langdale is a full-size C-class vessel capable of carrying 1500 passengers and crew and 362 vehicles. See Travel & Lodging for more details.
Is there transportation from the ferry to the race start if I don't want to bring my car on the ferry?
Yes. We will provide private bus transportation to the start for $2.25 pp. Public transit is also available for $2.25 pp. The bus leaves the ferry terminal at 8:10 am for those on the 7:20 ferry from Horseshoe Bay, and arrives at the race start at 8:25. We will have a volunteer at the terminal to ensure everyone gets on the bus and gets to the start. Remember to bring $2.25 for the bus.
For other arrival dates/times please click here for bus schedule.
Do the buses carry relay teams to the exchange points, or must we provide our own transportation?
Relay teams should arrange their own transportation to get to exchange points. Teams without their own vehicle usually have no problem getting a ride with another team or spectator. There MAY be a few seats available on the gear check bus which could drop you off on the way to the finish (on the highway nearest the exchange points), but note you'd then have to make your own way to the finish or start after running, if you're not the final runner.
When's the last day to pre-register?
You can register on-line until midnight on Tuesday April 1st (don't leave it until the last few hours!) and in person at the Medicine Shoppe in Wilson Creek until Monday March 31, 2008. Race weekend registration happens on Friday in Vancouver at Rackets & Runners, and Saturday and Sunday in Gibsons (at package pickup).
I got injured and I can't run. Can I get a refund?
Sorry, entries are non-refundable and non-transferrable. This is standard policy for running events. Only exception: Relay teams may make substitutions (1 member on 2-person teams, up to 2 members on 4-person teams). The new team member must fill out a form and sign the waiver. NOTE: If you ordered a shirt you will still receive it. See below.
Do all off-coast residents have to pick up their packages in Vancouver?
This is offered as an extra OPTION for the convenience of Vancouver area participants. Packages not picked up in Vancouver will be available at the Saturday and Sunday package pickups.
We only have 3 people on our team. Can we still run as a relay?
We'd prefer that teams consist of 2 or 4 people only, but if you absolutely can't find a fourth person to run on your team, one team member may run twice. You still must register as a 4-person team and pay the appropriate team fees. Note: a person may not run for more than one team and an individual runner may not double as a relay runner.

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